Use is Subject to these Terms and Conditions

Your use of and access to this site are at all times governed by these terms and conditions; and by accessing this site you agree to adhere to and be bound by these terms. Your agreement will be deemed on the date when you first access this site. Your continued use of this site means that you have read, understood and accepted these terms and conditions. If you do not agree to these terms, you should cease your access and use of this site. Please pay special attention to the underlined parts of this site as these parts contain information that have specific consequences for you. Please note that we may amend, update and modify these terms from time to time without notice. It is your responsibility to remain appraised of the current version of these terms. Continued use of the site subsequent to any amendments having been affected, constitutes your acceptance. These terms apply to anyone who browses, uses, accesses, refers to, reviews and/or downloads any information made available on or through this site and/or purchases products through the site.

Use at Own Risk:  Any use of the contents of this site or reliance on the information provided through this site will be at your sole risk.


Terms and Conditions of Sales

No offer: You should regard nothing contained in this site as an offer but as an invitation to do business. Registration and account: You can register on the site by completing an electronic registration form.  You are responsible for maintaining the confidentiality of your login credentials that you use to sign up on this site, and you are solely responsible for all activities that occur under those credentials. If you think someone has gained access to your account, please immediately contact us.

Sale of Products
These Terms and Conditions of Sales govern the sale of products by us to you via the site. The Terms and Conditions of Sales are in addition to the terms and conditions of use of the site.

Cancellation, Refunds and Returns
We process orders once payment reflects in our bank account. Your EFT transfers can take up to 48 hours to clear. We trust that you will be happy with your purchases. However, if for any reason you are not completely satisfied we offer a refund, exchange or replacement on all products returned to us within 7 (seven) days of your receipt of goods; provided they are in their original, unopened, unused and undamaged condition. We will consider the condition of the goods being returned when making a refund. If the products have been approved for refund, we will notify you and either arrange for our couriers to collect the item from you or request that you post it back to us. Courier and postage fees will be for your account. We will refund the purchase price of the product excluding delivery fees within 5 working days of receiving the returned product. Payment will be done either by EFT to your bank account or via PAYFAST transfer to your credit card.

Promotions and Special Offers
Special offers may not be combined with any other coupon code or discount. Promotions are subject to change or discontinuation without notice. We will, however, honour properly placed orders paid for with valid methods of payment or sufficient funds prior to such change or discontinuation.

Payment can be made via the site by either credit card or Direct Transfer (EFT). These options are available upon checkout

Removal of Product on Website
All products may be removed at any time by us at our own discretion from the site.


Intellectual Property

Reservation of Rights: This Site contains content which is owned by or licenced to us and is protected by South African and international intellectual property laws. Except where expressly stated to the contrary, copyright and all other intellectual property rights in the content, including but not limited to, HTML, text, design, layout, look, graphics, audio clips, video clips, source and / or object code and all other works contained in this site are owned by us; and we assert and reserve all of our rights in this regard. Access to or use of this site will not in any way result in an assignment or license of any intellectual property owned by us or any other party. Any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of any content or any component is prohibited. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on the site are the registered and unregistered trademarks of Eco Diva.


Linking, Framing and Crawling

Hyperlinking Restricted: Our express written permission is required before any hyperlink other than to the Home Page of this site is created.


Permission, if granted, will be subject to the condition that the party linking to this site alerts users to the application of these terms and conditions. Requests for permission can be emailed to us at info@ecodiva.co.za

Permission to link to this site is given without assumption of any liability. We reserve the right to withdraw permission granted to link to this site at any time and for any reason. Framing Restricted: Our express written permission, which may be subject to conditions, is required before this site, any of its pages and/or any of the information contained on the site, is framed. Requests for permission can be emailed to us at info@ecodiva.co.za

Automated Searches Restricted: Apart from bona-fide search engine operators and use of the search facility provided on the site for users, no person may use or attempt to use any technology or applications (including web crawlers or web spiders) to search or copy content from the site for any purpose without our prior written consent. You may not use the site to obtain or distribute copyrighted material or material protected by law without our prior written consent. You must not perform any act, which may jeopardise or interfere with the functionality or the operation of any part of this site. You may not distribute, commercialise, exploit and/or alter the site or the content; or incorporate any part of the site and/or content in any other work or publication; or use screen captures of the content; and/or perform any other act; which may not be considered fair use.


Acceptable Use

Prohibitions: You agree and acknowledge that you will not use the site in any unlawful manner or in a manner not permitted by these terms of use.

The following are the details of the website owner.
Website owner: Eco Diva (Pty) Ltd.

Registered Address: 115 Waterkant Street, Cape Town.
Tel: 021 2005900
E-mail: info@ecodiva.co.za


Monitoring and Interception of Data Messages

In order to provide a relevant, efficient and secure service, where required and permitted to do so under law; we may monitor and/or intercept electronic communications such as e-mail, which are sent to this site. To the full extent necessary under law you hereby acknowledge that you are aware of such potential monitoring and/or interception and consent thereto.


Receipt of Data Messages

Data messages, including e-mail messages, sent by you to the us will be deemed to be received only when acknowledged or responded to. A data message sent by us to you will be regarded as received when the complete data message enters an information system designated or used for that purpose by the recipient; and is capable of being retrieved and processed by the recipient. We reserve the right not to respond to any e-mail or other data message which contains obscene, threatening, defamatory or otherwise illegal, unlawful or inappropriate content; and to take the appropriate action against the sender of such e-mail where necessary.



Arbitration: Any dispute between the parties arising out of or in connection with your visit to the site or from these terms of use and privacy policy must be submitted to confidential arbitration. Such arbitration will be held in Cape Town (South Africa), subject to the arbitration law of South Africa. The parties consent to the sole jurisdiction of the High Court of South Africa in adjudicating disputes arising from or connected with the arbitration. The Arbitration Foundation of South Africa will act as the appointing authority. Urgent Relief: The foregoing will not restrict our right to apply to a competent court for relief should its intellectual property rights be violated or threatened, and the parties consent to the jurisdiction of the Cape Division of the High Court of South Africa for such purposes.

To the extent that the law allows, we expressly disclaim all liability for any direct, indirect, consequential loss or damage occasioned from the use or inability to use this site and the products. Furthermore, we make no representations or warranties that the site is free from inaccuracies, defects, errors, whether typographical or otherwise, omissions, out of date information or otherwise. Consequential and indirect loss or damage will include but not be limited to loss of profit, loss of goodwill, and wasted expenditure.

To the extent allowed by law, you agree to indemnify and hold us, our employees, directors, subcontractors, subsidiaries and affiliates harmless from all claims, damages, losses, liabilities, demands and costs (including for attorney’s fees and related costs), made by any third party and arising out of or in connection with your use of or access to this site and the use of the products ordered from this site.


No Professional Advice or Medical Information

Whilst all reasonable and foreseeable steps and precautions have been taken to ensure the accuracy of all of the content available on the site. The content is intended for your general information purposes only, and to the extent allowed by law, it should not be relied upon by you as specific advice of any kind. We rely on our own experience, and anecdotal feedback from product users, to provide the content on this site. Therefore, although we offer our recommendations and advice, this site does not provide medical advice, diagnosis or treatment. You should not use this information for diagnosis or treatment of any health problems or in place of any medication.

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