Frequently Asked Questions- Eco Diva

Got questions? We've got you covered with our FAQ section. You can look through & find your answers, or email us on & we'll be delighted to support your healthy skincare journey. Clean. Kind. Ethical Skincare for Human Kind.


Did you know: The skin is the largest organ of the body and contains a deep intelligence with magical, natural healing abilities. If fed with the correct nutrients that are compatible with skin, it will naturally balance and heal itself perfectly every day.

Eco Diva is proud to offer products with the following authentic ethos: Eco Friendly | Organic ingredients | Non-toxic | Chemical-free | Paraben-free | Sulphate-free | Cruelty-free | Vegan-friendly | Unisex | Beauty Without Cruelty Certified | Proudly made in South Africa.

We are very proud with the results we are achieving in reversing and balancing hyper & hypo pigmentation as well as other skin sensitivity issues like psoriasis, eczema, acne and ageing. Results are achieved by offering superfood nutrition designed to match the skin’s molecular structure to effectively bring the skin’s pH levels back into balance and maintain the balance 24/7/365 . RESULTS = Naturally glowing, healthy skin every single day..


Eco Diva products are formulated with superfood nutritional ingredients for skin health. Our face & body ranges have been carefully formulated to balance, calm, soothe, smooth and awaken your skin’s natural healthy glow, every day. Our products are made with the highest quality ingredients found in nature. All products are vegan, 100% natural, organic, cruelty-free, paraben-free, sulphate-free, eco-friendly, locally-made.

Our skin is naturally designed to fight infection and environmental stresses and its ability to do so is affected by its pH level. The pH level of the skin refers to how acidic or alkaline it is. On a scale of 1-14, with 1 being the most acidic to 14 being the most alkaline, 5.5-7 is considered to be the optimal reading for your skin’s pH.

We strongly recommend only using 100% natural products for optimal results. Using astringent soaps and products that contain potentially harmful ingredients like sodium laurel sulphate, parabens, chemical stabilizers, chemical preservatives can remove the acid mantle and can leave the skin vulnerable to fungal or bacterial infections, pigmentation and other skin.

At Eco Diva Natural, we don’t believe in skin types (like dry, oily or combination skin). We believe that skin ‘types’ only exist when the skin’s pH levels are out of balance and in an acid state. This can be caused by the following:

1. The use of products that contain certain chemicals like Sodium Lauryl Sulfate, Petrochemicals, Cocoamide, Methylparaben or Propylparaben. According to numerous studies, there are more than 800 chemicals commonly used in commercial skin care products, 44 of which are potentially harmful. The body lotions, hand creams and moisturizers that you are using to soften your skin could actually be the cause of dry, cracked, oily, combination, pigmentation and other skin irritations. Those same chemicals, when applied are absorbed through the skin and into your body. Once in the body, the chemicals have to be processed by your liver. So it’s very important to understand the ingredients in the products that you use

2. Combining different brands in your skincare routine. (a Face Wash from one brand, a scrub from another brand, a cream from another brand). The use of multi-brand products could be sending too many confusing messages to your skin all at once and can disrupt the natural eco-system of the dermis and epidermis

An acid forming diet can also cause your skin’s pH levels to go out of balance. Ensure you are eating 70% plant based foods and much less meat, dairy, alcohol, gluten. Your body and your skin will love you for this. We also recommend drinking plenty of fresh water with freshly squeezed lemon (Please note: We strongly recommend NOT drinking water from our taps as the tap water can contain chemicals, including chlorine and in some areas even bacteria and faeces that can be harmful to your health and your skin).

The answer is yes, it’s a good idea to protect from UVA & UVB rays, but – and it’s a big BUT, we urge you to please research the ingredients in your sunscreen as most brands (if they are not natural) contain very harmful chemicals that are known carcinogens and can also throw your skin’s pH out of balance and create pigmentation and other irritation issues. Eco Diva products contains naturally occurring UVA & UVB protection, so it is not necessary to apply a separate sunscreen to your skin after your Eco Diva skincare routine. We are also in the process of developing our own 100% natural Sunscreen for face and body that will complement the range and have no harmful effects on your skin, only healthy protection. (Please keep an eye out for the launch).

Our recommendation for maximum results, is to only use Eco Diva products as mixing various brands can definitely cause the skin to go out of balance. With Eco Diva, a little goes a long way, so you can use sparingly and allow your skin to let you know how much it needs. This is particularly important with our Face Cream as too much can feel greasy. Your skin will only absorb what is needs at any given time, so over use can cause a greasy film. It’s best to start off slowly and feel your way to the perfect amount to use for you.

The Eco Diva range is designed specifically for SKIN. That means anyone and everyone that has skin. Babies, children, teenagers, adults and seniors. No matter your colour, race or gender, Eco Diva works to provide skin with the nutrients it needs to heal itself, naturally.

Our products are proudly made in an eco-certified laboratory in South Africa. That means our products are made locally, allowing you to experience luxury skincare at affordable prices. We have worked out that the full face range will last up to 3 months and will cost about R28 per day (that’s the price of a Cappuccino) for a gorgeously glowing complexion every day.

The traditional toners can strip the skin of its natural oils. This is because of the alcohol or chemical content – which in turn, puts the skin’s pH out of balance and can cause various skin conditions. Instead, we have replaced the ‘toner’ ritual with our luxury Liquid Vitamin Hydra Mist that offers hydration and a burst of vitamins to your skin every time you spray.

Natural efficacy is being tested and proving successful every single day with our customers. Our holistic approach is 3 fold. 1. Gut health 2. Wellness 3. Skin health. Natural efficacy differs from lab efficacy – Eco Diva offers a lifestyle shift, not only an applied cure. The more disciplined the individual, when it comes to diet, self-love and skin regime the sooner the benefits will show, and last. The Eco Diva PerpHect Solution Kits now offer FREE gut health & wellness tips to truly treat causes not just address symptoms. Our aim is balanced skin and gut pH – everyday care and proper nutrition results in the body healing itself inside and out.


Our gentle, cleansing face wash removes dirt & make-up without stripping skin of its natural oils. Leaves skin feeling clean, refreshed and re-hydrated.

BENEFITS: Greatly promotes skins elasticity. Assists in balancing pigmentation. Reduces pimples and prevents rashes while slowing down ageing and providing healthy, toned and glowing skin.

MULTI-USE PRODUCT: Shaving Cream: With a shaving brush and bowl, whip Face Wash into a creamy lather for an ultimate, smooth shaving experience.

HOW TO USE: Morning & evening. 1-2 pumps of wash into the palms of your hands, add a little water to create a lather. Our Face Wash also removes all make up including mascara (no need for a separate eye make-up remover).

Our super-natural dry exfoliator, mindfully formulated with baobab seed powder, oats, rice and cranberry extract, gently and effectively remove dead skin cells, impurities and dirt while boosting circulation. Like the Phoenix rising from the ashes, your skin is renewed and reborn.

BENEFITS: Assists in unblocking pores. Encourages skin renewal. Assists in balancing pigmentation. Boosts circulation & skin health. Reveals fresh, rejuvenated, radiant skin. Anti-aging.

MULTI-USE PRODUCT: Post Wax Prep: Can be used to avoid ingrown hairs developing after waxing.

HOW TO USE: 3-4 x per week (or daily as this product is so gentle it will not harm your skin in any way). Add a teaspoon size of Ecofoliant into the palm of your hand, add a pump of Face Wash and a few drops of water and rub your palms together to create a smooth slip. Apply to face in gentle circular motions, including neck and chest area as well as lips and around eyes. Continue until face feels exfoliated and clean. Rinse off with water and pat dry with a towel.

Double Alchemy to the rescue. Our luxe home-spa treatment masque removes impurities while rescuing stressed, dehydrated skin. The deeply hydrating ingredients are recommended for any skin that needs revitalizing. Assists in balancing pigmentation. Powerful, concentrated vitamins and skin nutrients help to recover from the damage that leads to skin ageing while enhancing barrier properties.

BENEFITS: Omega 3,6,9 fatty acids assist in increasing elasticity and moisture content while antioxidant vitamins C and E help shield skin from free radicals that cause skin ageing. Perfect for all skin types and all ages.

MULTI-USE PRODUCT: Spot Correcting Masque: Dab a small amount of Hydrating Masque straight onto any breakout before going to sleep and see the visible results in pimple reduction overnight.

HOW TO USE: Apply masque with fingers or a clean make up brush to face, neck and chest area 2 -3 x per week for ultimate hydration. Leave on for 20-30 minutes and remove with a warm wet face cloth. Also works as a spot corrector- you can dab a little masque onto the breakout area and sleep with it overnight – wash off in morning.

Vitamin shot to go. Our refreshing, uplifting & hydrating facial mist brings moisture & balance back to skin. An oil/water combination infused with a natural vitamin shield to combat dehydration and fight free radical damage. Assist in pigmentation balance. Use under or over makeup. Keeps skin fresh and radiant on the go.

BENEFITS: Supplements the skin’s protective barrier by creating an active antioxidant shield. Protects from free-radical damage & reveals a fresh, radiant, hydrated complexion. Anti-aging

MULTI-USE PRODUCT: Hair Shine: Can be used to create a healthy hair shine.

HOW TO USE: Offering a shot of superfood vitamins every time you spritz. Can be used instead of a ‘toner’ or whenever you feel like refreshing your skin. Great for airplane travel where skin can become very dehydrated.

Skin food for your soul. Our velvety-smooth face cream is designed for all skin types to naturally heal, hydrate & rejuvenate. Formulated to achieve maximum vitamin absorption to keep skin youthful, nourished and in perfect pH balance. Assists greatly in pigmentation balancing. N.B: Use sparingly as a little goes a long way and your skin will only absorb what it needs. (If too much cream is applied, it may leave a greasy film sitting on the skin). Let your skin show you how much it needs by applying small amounts and getting a feel for what is best for your particular skin

BENEFITS: Vitamin A & E assist in boosting collagen production while powerful antioxidant and vitamins feed the skin with nutrient-rich Omega 3,6,9 to slow down the aging process. You’re never too young to take care of your skin. Natural UVA & UVB protection. Powerful Anti-aging properties.

MULTI-USE PRODUCT: Face, eye and neck cream. 3 in 1.

HOW TO USE: Use sparingly – a small pea size amount is enough. Watch your skin and decide for yourself how much of this product your skin needs.

Where alchemy & elixir meet. Our targeted, potent and fast-acting serum with peptides works synergistically as a skin-conditioning agent to deeply hydrate and reduce fine lines and wrinkles. The seven, nutrient-rich oils assist in rejuvenating dehydrated or damaged skin by reducing dry/flakiness and restoring suppleness & healthy pH balance.

BENEFITS: Offers deep hydration. Maintains healthy skin pH balance. Creates a barrier to prevent & repair free radical damage. Contains vitamin-rich oils that offer anti-aging, anti-irritant, anti-inflammatory and anti-microbial properties. With naturally occurring UVA & UVB protection.

MULTI-USE PRODUCT: Hair Repair Oil: Face Serum becomes a hair Repair Oil that feeds your hair from tip to root. Wonderful for split ends, the organic nutrients encourage natural, healthy shine.

HOW TO USE: Apply 5-8 drops onto the palm of your hand and warm up by gently rubbing hands together. Pat onto face including eye, neck & chest areas. Allow a few minutes for skin to absorb the nutrients … and GLOW.